The Golden (Business) Rule: Win Customers the Way You Want to Be Won

Do you struggle to win new or repeat customers? Are you frustrated because your prospects won’t return your calls or respond to your emails? Do your customers seem impossible to please? If so, what you are experiencing may be a reflection of how you yourself show up as a consumer in the marketplace. The Bible […]

Frustrating Feedback: How to Handle Negative Criticism

Have you ever provided negative feedback on a product or service you purchased to find out the seller didn’t seem to care about your satisfaction or, even worse, felt offended by your feedback? Or, perhaps you have you been on the receiving end of such feedback and remained silent because you weren’t sure how to […]

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